Shipping policy
Order processing
Most orders ship in 1-3 business days.
Once the item is shipped, you will receive a tracking number to track your shipment progress.
After the shipment leaves our hands, its in the hands of the shipper. You will need to contact them if anything happens. Feel free to let us know if you have a problem and we will try our best to help you out. You can email hello@theurbside.com if any problems arise.
Shipping Carrier
Our default shipping method is USPS First Class Mail. Also available during check out USPS Priority Mail and UPS.
Rush Orders
If you need an order to be expedited or shipped next day air please contact us via chat and we'll do our best to accommodate your request.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.